Defining and expanding “users” of public buildings

Defining and expanding “users” of public buildings

Defining and expanding “users” of public buildings

29/04/2021 1:00 PM - 2:00 PM 





Clearly articulating who is using a building—and how—can help in programming and schematic design. While it is common to think of users in aggregate as people who come into the building, objects, the city, and even the larger environment can be considered users of buildings. In this presentation, I draw on my research on museums to articulate seven user types to consider in design.

  • Clearly articulating various user types with clients and stakeholders can help clarify priorities for design
  • This presentation offers a new way of thinking about who a building might serve
  • Based in research on museums, I also offer insights to other building types

Learning Outcomes:

  • Identify a range of users for each project
  • Understand how explicitly taking different user types into account can provoke inspired design solutions



Georgia Lindsay - University of Tasmania

Georgia Lindsay is a Senior Lecturer in Architecture and Design at the University of Tasmania. Her research focuses on the human experience of architecture, with a special interest in cultural buildings like museums and libraries. She is author of The User Perspective on Twenty-First-Century Art Museums (Routledge 2016), editor of Contemporary Museum Architecture and Design: Theory and Practice of Place (Routledge 2020) and co-editor with Lusi Morhayim of Revisiting “Social Factors:” Advancing Research into People and Place (Cambridge Scholars Publishing 2015). Her current work focuses on how buildings can communicate values of sustainability. She earned her PhD at the University of California, Berkeley.


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